Together is a communication app to help people who are going through dark times not be alone
Communication Mobile App
OVERVIEW
Together is a mobile app that allows users to communicate with other users on the platform on the ground of common issues. The app allows the users to find each other using keywords; when searching using the keywords other people who have that same keyword in their profile would pop up. the user also has the option to pick people randomly.
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The goal in mind while creating this app is to help people who are going through dark times and need someone who understands what they are going through or someone who would listen.
ROLE & RESPONSIBILITIES
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Lead UX/UI Designer
User Research, Interaction, Visual Design, Prototyping & Testing
December 2020
PROBLEM
Sometimes strangers who have gone through similar situations can give the best advice when we’re going through rough times in our lives. Users who are seeking help look for an environment where they feel safe to connect and support each other, safe to communicate their feeling and issues.
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This app is a haven for those who need it, a platform that helps strangers find each other and make it through the darkness.
THE SOLUTION
Together makes it easy for users to connect in times of need. It brings people Together to help each other light up the darkness.
From connecting to chatting to providing material to read about other people who went through similar situation; the app makes reaching for help one click away.
Deep in Sleep makes it easy
USER RESEARCH
Communication Survey
After analyzing the results from the survey I wanted to create a mobile app merely for the availability and usability of it, as it is available wherever and whenever.
The research has shown that there are different types of people when it comes to reaching out through hard times. There are people who would rather go through it alone because they either feel the anxiety of reaching out to someone, and so they rather identify with others who went through a similar situation through text or a video.
Others either want to reach out but simply do not know to whom they can talk to or reach out; Some said they just do not want people around them to know about their private issues.
When going through dark times, what method do you use to help you through?
30%
50%
20%
Someone who would understand and listen
Just go through it by myself
Read articles or books that have to do with what you are going through.
Do you reach out to others in tough times?
70%
30%
No
Yes
How often do you go through hard and dark times without having support?
40%
20%
20%
20%
10:30
60:100
40:70
Do not
What would stop you from reaching out for help?
50%
30%
20%
Do not reach out for privacy reasons
Unavailability of people around them.
Anxiety of approaching people.
INSIGHTS
From the responses I gathered from the survey, That there are multiple issues and aspects that i need to take in consideration while designing the situation.
80%
Would reach out for help if it was more accessible
100%
Would help others on the platform.
INFORMATION ARCHITECTURE
USER WORKFLOW
I have created an abstract IA to understand the fundamental actions that the user will go through when using the app.
Creating the graph helps to understand the different function that I want to include in the app, so the app is inclusive to several types of requirements and needs.
LOW-FIDELITY WIREFRAMES
I have created an abstract IA to understand the fundamental actions that the user will go through when using the app.
Creating the graph helps to understand the different function that I want to include in the app, so the app is inclusive to several types of requirements and needs.
FINAL DESIGN
After creating multiple prototypes, I moved ahead with the one I thought to be the most suitable. Now I have created a High-Fidelity mockup of the final design up.
Messaging and Navigation
A warm and welcoming intro, easy navigation through the app.
Articles and Blogs
Articles and blogs for people who are going through dark times as well. There is a possibility of word search as well.
